Dedicated Support 24/7/365WinterTech Systems have a dedicated support team who are on call 24 hours a day, 7 days a week all year round. We guarantee to diagnose any problem that you may have within one phone call.
Our BS Series Brine Saturators come equipped with the latest technology that allow our technicians to remotely access each machine and diagnose a problem quickly and efficiently. If a problem cannot be resolved over the internet and a site visit is required, we are going to your site to FIX the problem and not to diagnose it saving many days potential downtime. Next Day Service VisitIf our service team has diagnosed a problem that requires a site visit, a technician can be on location at your site within 24 hours. This should mean that your machine will never be non-functional for any longer than one day. Depending on the service you provide (Winter Services, Food Production etc.) this can be an important factor in choosing your brine technology provider. We carry a large stock of spare parts which ensures that our Service Technicians are always equipped with the parts needed to complete the job.
Service Contracts & Training
We offer excellent service contracts with annual preventative maintenance schedules that will ensure your machine remains functional and efficient all season long.
On-site training is provided to all designated personnel. |
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